Gravity Forms is a powerful form plugin for WordPress that makes form creation intuitive and simple. Gravity Forms can also be utilized to work with Gmail, making it even more appealing to Gmail lovers (like me).
Out of the box, Gravity Forms and Gmail do not want to work well with each other. If you have tried to setup Gravity Forms to work with Gmail, you will notice that Gmail always places form submissions in your spam folder. Since these form submissions are from different emails, there is no way to consistently filter them out of your spam folder without customizing some form fields and modifying your Gmail settings. Thankfully, though, these tweaks are fairly simple and routine and can be done in 5 minutes or less. Let’s see how we can get them to work together.
Configuring Gravity Forms
Head over to your form that is giving you issues and go to your form notifications. Make sure that you have enabled email notifications for the form, and then click on the particular notification you want to edit.
Click on the radio button “Enter Email” and then enter the email address you want notifications to come from. For this site, I set it to my admin email using one of their merge tags (it is this by default). Whatever you do, make sure that it is an email that is always the same (e.g. email@example.com).
Congrats, you are now done with editing the Gravity Forms part of this tutorial! Now on to Gmail.
Now, head on over to Gmail and log in to the email account that you directed your form submissions.
Once you have logged in, you will see the search box at the top of the screen with a little grayed out down arrow in the box. Click on that arrow.
In the box that says “From”, enter the @ symbol followed by the email domain receiving the notifications. For my situation in particular, I entered @thomasgriffin.io.
Once you have entered this, click on the link in the bottom left of the box that says “Create filter with this search”.
After you have clicked the link, you should see a screen that offers some more filter options. On this screen, you need to check the box at the bottom that says “Never send it to Spam”. For my own purposes, I decided that I would attach a label to it called “Website” so I could distinguish it better from other emails.
Now click the “Create filter” button and congratulations, you are all done!
Hope you enjoyed the post! I strongly encourage you to try Gravity Forms for yourself. It is light years beyond the freebie forms offered for WordPress. It is well worth the money spent!